Digital payments and collections refer to the electronic transfer of money between parties, eliminating the need for physical currency. This ecosystem involves a collaborative effort between banks, fintech companies, and payment gateways to verify funds and process transactions through “payment rails”.

Popular Digital Payment & Collection Methods
- Mobile Wallets & Apps: Services like Apple Pay, Google Pay, and M-PESA (highly popular in Kenya) allow for secure, phone-based transactions.
- QR Code Payments: Customers scan a merchant’s QR code to initiate payment. Kenya recently launched the KE-QR Code Standard 2023 to unify these systems.
- Real-Time & A2A Payments: Direct account-to-account (A2A) transfers enable 24/7 immediate fund transfers, often bypassing traditional card networks.
- Peer-to-Peer (P2P): Platforms like PayPal allow individuals and businesses to send and receive money via unique links or email addresses.
- Contactless Payments: Using Near Field Communication (NFC) technology, users can “tap-to-pay” with debit/credit cards or smartphones.

